Clients We've
Served Include

Our Commitment is...

To be intensely involved and constructively challenging. To be a value-added resource and partner throughout the assignment. To share and transfer sensitivities and skills so we won't be needed for long.

We Believe...

  • Organizations operate most effectively with the informed consent of their stakeholders.
  • That consent is earned through demonstrated ethical behavior, supported by planned, honest, timely, and consistent communications.

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Our Driving Truism

These fourteen easily understood words in two sentences drive our thinking, planning, counsel, and support. It's a truism that most significantly influences what we do, why, when, and how. And it's a truism that's very potent and powerful when acknowledged, addressed, and harnessed to reach and motivate stakeholders.


  • Strategic Communications Planning
  • Conflict & Major Change
  • Issues Management
  • Internal Communications
  • Crisis


Learn More...


  • The Manager is the Medium®
  • Crossing Cultures™
  • HeadsUp™
  • Leadership@Work™
  • PersuasiveWriting@work™
  • No Surprises Crisis Preparedness
  • Ready...Set...Talk: Media Encounter Training

Learn More...


"When you market Canada as a tourism destination around the world, travelers look to us for the most up-to-date and accurate travel information. Gail and Bart have been instrumental in helping the Canadian Tourism Commission set a course toward providing the leadership our partners want and service our customers would expect during a critical or crisis situation."
Senior Communications Advisor, Canadian Tourism Commission